Support

Support

Write us and you’ll reach a real person. We reply with clear next steps.

Contact details

Support email
support@ssmc.ai
Privacy email
privacy@ssmc.ai
Legal entity
SSMC Foundry LLC (California, USA)
Mailing address
(Add your business mailing address here before app submission)
Phone
(Add a support phone number here if you want one listed)

FAQ

How do I get help?

Email support@ssmc.ai with a short description of what happened and what you expected.

How should I report a bug?

Include the app name, platform (iOS/Android), app version, device, OS version, and reproducible steps.

How do purchases and refunds work?

Purchases are handled by Apple App Store or Google Play. Refund requests should be submitted through Apple or Google support flows.

Where do privacy questions go?

Send privacy requests to privacy@ssmc.ai. You can also use our Privacy Choices page.