Contact details
- Support email
- support@ssmc.ai
- Privacy email
- privacy@ssmc.ai
- Legal entity
- SSMC Labs LLC (California, USA)
- Response target
- Most support requests receive a reply within two business days.
Support
Support
Email us with the app name, platform, and a short description of what happened.
FAQ
How do I get help?
Email support@ssmc.ai with the app name, platform, and what you expected to happen.
How should I report a bug?
Include the app name, platform (iOS/Android), app version, device, OS version, and reproducible steps.
How do purchases and refunds work?
Purchases are handled by Apple App Store or Google Play. Refund requests should be submitted through Apple or Google support flows.
Where do privacy questions go?
Send privacy requests to privacy@ssmc.ai. You can also use our Privacy Choices page.